Privacy Policy
Welcome to the Privacy Policy page of The Holiday Masters (“we”, “us”, “our”). This policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or otherwise interact with us. We understand that making travel arrangements online involves trust, and protecting your privacy is our top priority.
By accessing or using our services, you consent to the practices described in this policy.
Who We Are
The Holiday Masters Inc.
- 📍 732 S 6th ST, STE N, Las Vegas, NV 89101, USA
- 📧 Email: bookings@theholidaymasters.com
- 📞 Phone: +1 213 277 4339
Information We Collect
We collect personal and technical information to provide you with a seamless travel booking experience. The information we collect may include:
Personal Information
Provided voluntarily by you:
- Full name
- Contact information (email, phone number, address)
- Payment details (processed securely via third-party processors)
- Passport details or travel documentation (when applicable)
- Loyalty program numbers
- Special needs or dietary requirements (if you inform us)
We collect this when you:
- Make a booking or inquiry
- Subscribe to our promotional emails
- Participate in surveys or feedback
- Request customer support
Technical & Device Information
Automatically collected via cookies or tracking:
- IP address
- Browser type/version
- Operating system
- Screen resolution
- Device ID
- Referring/exit pages
- Date/time of visits
- Pages viewed & interactions
We do not link technical data to your personal information unless necessary for security or fraud prevention.
How We Use Your Information
We use your information to:
- Process your bookings and travel arrangements
- Send confirmations, updates, and itinerary-related communication
- Provide customer service (phone, email, SMS, WhatsApp)
- Customize and improve our website and services
- Manage surveys, reviews, and feedback
- Send promotional emails if opted in (you can unsubscribe anytime)
- Comply with legal obligations and prevent fraud
Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Analyse website traffic and trends
- Store your preferences and past activity
- Retarget you with relevant offers on our site or other platforms You can manage or disable cookies via your browser settings.
Marketing Communications
If you opt in, we may send you:
- Vacation deals
- New destination launches
- Seasonal offers
- Service announcements
You can unsubscribe at any time using the “unsubscribe” link at the bottom of emails or by contacting us.
Disclosure of Your Information
We do not sell your personal information. We only share it when necessary to:
- Process your booking with trusted third-party travel suppliers (e.g. airlines, hotels, car rental agencies)
- Authorize and complete payments via secure third-party processors
- Fulfil legal or regulatory obligations (e.g., fraud investigations, law enforcement requests)
- Defend our legal rights or prevent abuse of our website or brand
- Handle user disputes or complaints
Some suppliers may be located outside the USA, and by using our services, you agree to international data transfers where necessary.
Data Retention & Protection
We retain your personal data only as long as needed to fulfil:
- Bookings
- Legal obligations
- Fraud prevention
We implement reasonable technical and administrative measures to protect your information from unauthorized access, misuse, loss, or disclosure.
User Rights & Choices
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of inaccurate information
- Opt out of marketing communications
- Withdraw consent (where applicable)
- File a complaint with a regulatory authority
Please contact bookings@theholidaymasters.com to exercise these rights.
Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If we discover we have collected data from a child, we will delete it promptly.
Surveys and Reviews
From time to time, you may be invited to participate in surveys or share reviews of your travel experience:
- Participation is voluntary
- Information collected may include name, email, phone, and review details
- Feedback helps us improve our services and may be used for promotional purposes (with your consent)
Please contact bookings@theholidaymasters.com to exercise these rights.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. If significant changes are made:
- We will post an updated policy with the “Effective Date”
- We may also notify you via email if you’ve subscribed
Your continued use of our services means you accept the revised policy.
Contact Us
If you have any questions, concerns, or requests regarding your privacy or this policy, please contact:
- 📧 bookings@theholidaymasters.com
- 📞 +1 213 277 4339
- 📍 The Holiday Masters Inc., 732 S 6th ST, STE N, Las Vegas, NV 89101, USA
Legal Compliance
This policy complies with:
- U.S. Federal Trade Commission (FTC) guidelines
- Nevada Privacy Law (NRS 603A)
- Relevant GDPR standards for travellers from the European Union
